FAQs - Day Services

1. How does one apply for the Day Services?

The first point of contact is the professional within the Assessment and Intervention team of Aġenzija Sapport. A person with disability requiring Day Services will first be assessed by a Support Executive and once service is approved, a plan of service is drawn up to meet the requirements of the service user.

2. What time do the clients receive the services?

Services at the Day Centres are provided every day from Monday to Friday, excluding Public Holidays. 

Transport pick-up commences at 07:30 during Summer (16th June to 30th September) and 07:45 during Winter (1st October to 15th June). Return trips are finished by 13:30 and 16.30 respectively. 

In cases of closure of Day Centres due to team meetings, training or refurbishment, the service user and family will be advised accordingly.

3. Are all persons with disability considered for Day Services?

Day Services are open to persons with disability over age of 18 years.

4. What type of programmes are coordinated in Day Centres?

Persons with a disability attending the Agency’s Day Centres are first assessed and their abilities and needs noted. Programmes are designed on a person-centred approach, meaning that programmes are designed around the different needs of the different service users. However, the variety of programmes delivered focus mainly on enhancing one’s abilities, acquisition of independent living skills, social inclusion, outwork, personal care, fitness, literacy, digital skills and sports. Community Inclusion is also an integral part of the service offered within the Day Centres, which focuses upon accessing resources within the community, outings and activities, road safety, using public transport, shopping skills, amongst others.

5. What professionals are involved within the provision of Day Services?

In order to ensure that a high quality service is offered to all service users, a multi-disciplinary approach is integrated within the service. This encompasses Social Workers, psychology graduates and those from a social care background, Occupational Therapists, Physiotherapists and Speech and Language Pathologists. Furthermore, we also work with Psychiatrists, Therapists and Lawyers depending on the situation of the service user.