Where the family home environment is not possible or available, the Residential Services enable persons with disability to live as independently as possible in the community. Such residential support is provided within small and personalised apartments and houses, which may be residences of the Agency, the home of the individual with disability, or at another location acceptable to all parties, but in the area of operation of Aġenzija Sapport. Residents will gain skills in community living through individualised support plans. It is therefore assumed that a service user must be under the Person-Centred Support Plan to determine the need and advisability of modification in the manner the service user is supported. 
Service users residing in any of Sapport’s Residences are classified as requiring support that is either basic, intermediate or intensive, as required. The residents are supported in activities of daily living, skills-teaching, and community inclusion as set out in the clients' Individual Support Plans. Relationships are valued and therefore clients are encouraged to maintain or build effective relationships with family members, friends and significant others. 
The housing models adopted were based on anticipated client needs and the available resources. At present the Agency is providing the following Residential Services:
  • Housing Authority apartment in Fgura
  • Housing Authority apartment in Kirkop
  • Housing Authority apartment in Birżebbugia
  • Villino Maria, a purposely built (government-owned) bungalow in Mtarfa
  • Vajrita in Marsascala comprising of twelve flatlets
  • Dar Andrew, a Housing Authority townhouse in Cospicua
  • Dar Orkidea, a Housing Authority terraced house in Siġġiewi
  • Dar il-Fjuri - Gozo
The Agency also administers the provision of residential placements in Dar l-Arka in Għajnsielem (Gozo), Dar Pirotta in Birkirkara, Dar il-Wens in Kalkara and Għajn Dwieli and Shalom in Żurrieq.
Aġenzija Sapport recognises the fact that people with disability might find change difficult. When a new client is identified for residential services, a transition programme is planned in order to assist the client to settle in the new environment, interact with the other residents and also staff.